Practical aspects to Hi-Tech Inks technical support include:

  • Placing a technician permanently on a customer’s production site to assist with ink mixing, process control, quality control, stock control, equipment assessment and maintenance, training and all other aspects related to the efficient completion of print contracts.
  • Assisting customers’ sales staff by visiting end users to resolve technical and print issues.
  • Holding seminars to assess industry, product and technology developments, with the aim of remaining cost competitive and technologically superior. These seminars would include direct input from international delegates to gain a global perspective and assess market trends.